Frequently Asked Questions

Where do you ship from?

We ship from Victoria Australia.

How long does it take you to ship my item?

Delivery within Australia. We will usually send your item within 2 business days of receiving cleared payment.

Do you ship internationally?

We can, please contact us before making an order to see if we can ship it to you!

Can I return an item?

Returns accepted within 14 days after the buyer receives the item.

Can I exchange an item?

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@wrappedinfibre.com and send your item to: P.O. Box 306 Yarra Junction Melbourne Victoria AU 3797.

What Payment services do you offer?

We would prefer payment made via paypal through our website, however we can arrange bank deposit if you contact us first.

What Does Postage Cost?

For each product there is a standard postage of $10.60-AUD.  For purchases $50- and over we offer free postage Australia wide.

Overseas buyers: Please email us for a postage price!

How can I contact you?

Please email us at: info@wrappedinfibre.com